FAQ's - Gas Fireplaces
- Do all your gas fireplaces require electricity?
Yes, the majority of modern gas fires have electronic ignition and safety components that require electricity. For those customers concerned with power outages there is a battery backup system available http://www.enertec.co.nz/media/pdf/SPS_V2.pdf
- Are there any general flueing guidelines that I need to be aware of?
Yes, flue length. All Rinnai gas fires are tested with a maximum flue length as flue length affects performance. The general rule of thumb is a maximum of 8 m (less if bends are incorporated).
For flues terminating through the roof there is also a requirement for how far a flue needs to be from the building. This clearance is required to ensure products of combustion are cleared adequately. Rinnai recommends the flue cowl should have a 500 mm clearance from any part of the building. For more information, refer to the installation manual of the gas fireplace you are interested in.
- Can I install a TV above a Rinnai gas fireplace?
The Rinnai Arriva or Rinnai Symmetry RDV3610 may be suitable.
If installing a flat screen TV above the fire, the main issue is heat. Heat from the fire and heat from the flueing components that sit behind the TV, especially if recessed.
The Arriva and Symmetry RDV3610 has a fan that distributes warm air out into the room. As warm air is dispersed outwards as opposed to directly upwards, installation of a TV may be an option.
It is however, up to the owner to check the TV installation instructions with the TV supplier to verify clearances. Some TV manufacturers have warranty conditions that state a TV is not to be installed above a fireplace.
Rinnai does not accept any responsibility for damage to a TV resulting from the use of this information.
- What is a zero clearance box?
This is a fireproofing box that isolates the appliance from combustible materials. For the Symmetry, Arriva and Lumina, this is integrated into the design of the fire. For the Timberflame and Reflection range a zero clearance box needs to be purchased in addition to the fire.
Be careful when considering fires that the zero clearance box as well as flueing is taken into account when comparing cost.
- I’ve had my gas fire for five years, should I get it checked?
For reliable operation Rinnai gas fires should be serviced every two years (including inspection of the flue system). If they are in a particularly dusty environment or subject to excess lint, for example dog hair or where there are newly laid carpets then annual servicing would be beneficial.
If your appliance needs servicing, please call Rinnai (0800 746 624) from a land line and select option one for a service centre in your area.